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Training resources from Olive Strachan

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Fire Toast and TeamworkFire Toast and TeamworkThe Aim: Helps people to analyse the composition of their own team in order to increase team effectiveness and performance. About the programme Fire toast and teamwork is designed to introduce and explain Team Role Theory. The film introduces and explores Belbin Tea...more...
Pass it on:Pass it on:To give managers the coaching skills they need to guide and encourage their people towards greater performance ...more...
Assert yourself: Learn to be AssertiveAssert yourself: Learn to be AssertiveAssertive behaviour means saying what we want, need, feel, think or believe in ways which are direct, honest and appropriate, but also respects the rights of those we are addressing - treating ourselves and those we work with as professional adults.  Its the balanc...more...
SAVE ON TRAINING COURSESSAVE ON TRAINING COURSESOSR are offering a £100 off every 2nd booking on every two day course. Book on line now or call Sales on 0161 838 5692 to reserve your place. *terms and conditions apply...more...
EFFECTIVE CUSTOMER CAREEFFECTIVE CUSTOMER CAREThis workshop focuses on developing the skills and knowledge necessary to provide a first class customer care which will enhance the customer service experience others receive. Anyone who manages customer service and individuals with a customer facing role - whethe...more...